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Welcome to PPME! The purpose of this site is to gain new knowledge and insight through constructive discussions. Project & portfolio management are evolving competencies that are gaining momentum from pioneering new breeds of project managers and transformational organizations seeking the competitive advantage. Discussion topics on this site are researched and cited using peer reviewed journals, however new theories and new best practices will be discussed and summarized accordingly.
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Saturday, 6 April 2013
Knowledge & Information Management
An interesting topic and post that I had recently discussed is knowledge
and information management, I would like to share this post. My perspective on
knowledge and information management is that knowledge is what we learn and
then transfer to others, information management is the data collected during
processes. I was recently researching maturity and the P3M3 model and what
level most organizations want to achieve out of 1-5, and moreover organizations
that had reached maturity, however the literature also suggests that there is
no maximum level an organization can achieve due to changing landscapes, and
thus further improvements can be made (Andersen & Jessen, 2002; OGC, 2012). As knowledge is
transferred and learned we identify gaps in processes that can be improved upon
for better management of information.
Collaboration is a great
way of knowledge transfer; however this can be misleading if the person
offering the knowledge is not working to a best practice that the organization
policy adheres to, and/or in addition the best practices of the organization
have gaps that may be improved upon, and thus a change is raised, hence the
reoccurring of issues during process. We now have information technology to
help identify best practices and knowledge across industry by reviewing peer
reviewed journals.
A great way of transferring knowledge
in mass is through workshops and inviting all stakeholders including the clients;
these improve relationships and processes and furthermore create open
communication of information sharing that improves project performances. Meredith & Mantel (2009) argue that all team members need
to learn & grow from initiatives, and team selection should have a mix of
senior & junior candidates, this is future business value for the
organization and an invaluable investment, resources are the most valuable
asset an organization can possess, Sharpe (2001) also supports this theory.
Wong (2007) claims that working
conditions & environmental factors greatly increase the project success and
how the team members operate and collaborate; teams are influenced by the
intangible spaces, team dynamics and interaction space. Personal space is for
self-motivating & developing personal behavior, whereas organization space
is the representation of management systems & processes, personal &
team space are also influenced by emotions, whereas organizational space is logical.
The fundamental and distinct characteristics
between knowledge and information management are linked in the way that they
both need each other to enhance organization and personal performances.
References
Andersen, E. S. & Jessen, S. A. (2002)’Project maturity in organisations’ International Journal of Project Management 21 (2003), pp.457–461, ScienceDirect, EBSCO Host, [Online]. DOI: 10.1016/S0263-7863(02)00088-1 (Accessed: 31 March 2013).
Meredith, J.R. & Mantel, Jr., S.J. (2009) Project management: a managerial approach. 7th ed. Hoboken, New Jersey: John Wiley & Sons.
Office of
Government Commerce (OGC), (2012) Portfolio, Programme and Project
Management Maturity Model [Online] Available from: http://www.p3m3-officialsite.com/P3M3Model/P3M3Model.aspxf (Accessed: 31 March 2013).
Sharpe,
G. (2001) Characteristics of a high performing organization [Online].
Available from:
http://www.suite101.com/article.cfm/business_performance_improvement/753 55/1
(Accessed: 31 March 2013).
Wong,
B.T.Z. (2007) Human factors in project management: concepts, tools, and
techniques for inspiring teamwork and motivation. San Francisco:
Jossey-Bass.
Project Portfolio Management
By Adrian Hepworth
PPM compared to project management is still in its infancy and there are still lots to learn, although there are still many organizations out there that have not grasped project management as a core competency or moved through a transitional stage to keep up technology, market and emerging market trends (Lampel, 2001). Organizations that have plunged into the style of transformational leadership and management have come through the other side unscathed, but leaner, more efficient in leadership and with the competitive edge and advantage over other organizations. It is a natural transitional lifecycle that has happened in the past and will happen again in the future. Organizations that are considering adopting PPM or want to upgrade efficiency of an existing system should look at lessons learned and benchmarking from other organizations that have moved through the transition. Knowledge is already out there it’s a case of researching and adopting some best practices already in place, not mirroring another organization but building a model from many or a few that have sustainable best practices in place, one such best practice as I suggest, the weekly/monthly/milestone reviewing process that can be adapted for singular or multiple project reviews, Kerzner (2010) supports this theory. I agree with your theory on the reviewing process as a whole for the portfolio to manage impacts to other projects. In addition single projects should go through the milestone review process that is supported by the PMO. The PMO and the project can then make necessary changes from lessons learned during the project lifecycle.
PPM compared to project management is still in its infancy and there are still lots to learn, although there are still many organizations out there that have not grasped project management as a core competency or moved through a transitional stage to keep up technology, market and emerging market trends (Lampel, 2001). Organizations that have plunged into the style of transformational leadership and management have come through the other side unscathed, but leaner, more efficient in leadership and with the competitive edge and advantage over other organizations. It is a natural transitional lifecycle that has happened in the past and will happen again in the future. Organizations that are considering adopting PPM or want to upgrade efficiency of an existing system should look at lessons learned and benchmarking from other organizations that have moved through the transition. Knowledge is already out there it’s a case of researching and adopting some best practices already in place, not mirroring another organization but building a model from many or a few that have sustainable best practices in place, one such best practice as I suggest, the weekly/monthly/milestone reviewing process that can be adapted for singular or multiple project reviews, Kerzner (2010) supports this theory. I agree with your theory on the reviewing process as a whole for the portfolio to manage impacts to other projects. In addition single projects should go through the milestone review process that is supported by the PMO. The PMO and the project can then make necessary changes from lessons learned during the project lifecycle.
Further to the PPM knowledge area, project management, PPM
& the PMO have all been tried and tested by organizations that have the
investment and want the competitive edge in the market, such as IBM, COMAU and
PETROFAC, the common amenity is adopting project management as the core
organizational competence and platform for all organizational processes (Kerzner, 2010). Crovasce,
(2010) the corporate PMO manager at
COMAU, suggests that standardization of process across all the business units,
fostering knowledge transfer, the implementation of the project program based
on leadership traits, tailored specifically to improve project teams within
COMAU and foster a positive attitude that is the driving among all employees.
Furthermore organizations need to create the vision and the strategic roadmap
that all employees share in and bolster achievements.
Changes at any level is
better supported by senior/mid management, this reduces resistance throughout
the layers and improves implementation, better still change is accepted more
when resources are involved and engaged in the planning and process of the
change, and thus, making the difference is engaging the resources that the
change will affect and impact. Please review the article by (Smet, Lavoie & Hioe, 2012), the article
discusses change leadership and agents for best practices. Let me know if you
have problems finding the article, I can email it over to you if needed.
Thoughts?
Adrian
References
Crovasce,
V. (2010) 'Common Ground', PM Network, 24 (1), pp.28-29, EBSCOhost,
[Online]. Available from:
http://ehis.ebscohost.com.ezproxy.liv.ac.uk/eds/pdfviewer/pdfviewer?vid=3&sid=d0de051f-ccc3-4200-a902
-73ff0e62e0b6%40sessionmgr111&hid=115 (Accessed: 6 April 2013).
Kerzner, H. (2010) Project
management best practices: achieving global excellence. 2nd ed. Hoboken,
NJ: John Wiley.
Lampel, J. (2001) 'The core
competencies of effective project execution: the challenge of diversity', International
Journal of Project Management, 19 (8), pp.471–483, ScienceDirect, EBSCOhost,
[Online]. Available from:
http://www.sciencedirect.com.ezproxy.liv.ac.uk/science/article/pii/S0263786301000424?
(Accessed: 6 April 2013).
Smet,
A., Lavoie, J. & Hioe, E. (2012) 'Developing better change leaders', Mckinsey
Quarterly, 2, pp.98-104, Business Source Premier, EBSCO Host,[Online].
Available from: http://ehis.ebscohost.com.ezproxy.liv.ac.uk/eds/detail?vid=2&sid=1cb9f007-9796-4fc8-ae1b-9a32f36513b6%40sessionmgr15&hid=2&bdata=JnNpdGU9ZWRzLWxpdmUmc2NvcGU9c2l0ZQ%3d%3d#db=bth&AN=74756221
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